We know that getting your new cookware into your kitchen quickly matters—especially when you’re eager to compare performance and craftsmanship. Here’s how we handle shipping for every order placed at Breville’s official store.
Order Processing & Carrier Details
Once your order is placed, we begin processing within 1–2 business days. During peak seasons or high-demand launches, processing may take slightly longer. You’ll receive a confirmation email with tracking information as soon as your package ships. We partner with reliable carriers to ensure your tools arrive in perfect condition.
Shipping Costs & Promotions
Shipping rates are calculated at checkout based on your delivery address and the weight of your items. From time to time, we offer free shipping promotions—check the current offers on our homepage. If you have a coupon code, such as BREVILLE15 for 15% off eligible items, enter it at checkout to see how it applies to your shipping total.
Delivery Timeframes
Standard delivery typically takes 5–10 business days after processing. Expedited options may be available for an additional fee. Delivery times are estimates and not guaranteed; weather, carrier volume, and other factors can affect speed. For the most accurate timeline, refer to your tracking information.
Tracking Your Order
Every shipment includes a tracking number so you can follow your package from our warehouse to your doorstep. If you haven’t received a tracking update within 3 business days of shipping, reach out to our support team below. We’re here to make sure every detail—from even heat distribution to delivery—meets your expectations.
International Shipping
At this time, we ship only within the United States. We are not able to process orders for international addresses or P.O. boxes. For customers outside the U.S., please visit Breville’s regional websites for local purchasing options.
Damaged or Lost Shipments
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We’ll work with the carrier to resolve the issue quickly. For damaged items, we may request photographs to document the condition before issuing a replacement or refund.
Questions?
Our team is ready to help with any shipping concerns. For assistance, email support@brevillecookware.us and include your order number. We’ll respond within 24–48 hours during business days.